Shipping Info for Smurf Toys

Why isn't there tracking information for my order?

If you can not see any tracking data for the shipment as well as estimated delivery date has not yet passed, your package should still arrive when they're due. You could find some common explanation why tracking data is unavailable on our Tracking Shipments Help page.

Why your order did not get free shipping.

Each items ordered together with the shipping address have to be eligible for FREE Shipping. FREE Shipping page has more information in regards to what items and addresses meet the requirements.


To take advantage of FREE Shipping:

  • Place at a minimum $25 of eligible items in the Shopping Cart.
  • Proceed to checkout.
  • Ship your items to just one U.S. address.
  • Select "Group my items into as few shipments as possible" as your shipping preference.
  • Select FREE Shipping as your shipping speed. The transaction will be delivered within 5-9 business days after all of the merchandise is available to ship (including pre-order items).
  • Place your order, and enjoy the free shipping!

Using this shipping option, we fulfill the transaction in a more cost-efficient way. This permits us to give our savings on to you in the form of free delivery. While it might take additional time to pack and ship your order, you'll still receive it around the estimated delivery time frame.

International Shipping

We gladly accepts orders from everywhere. Available brands, shipping rates and charges could differ with regards to the delivery address for your order.

To view the shipping rate information specific to your order's destination, find your region.

There may be limitations on where and whether vendors offer international shipping. For additional information, visit our the vendors international shipping details page.

On shipping to U.S. protectorates or APO, FPO, or DPO addresses.

Your packages could possibly be controlled by the customs fees and import duties of the country to which you've your order shipped. These charges will almost always be the recipient's responsibility. To get more details, check out Restrictions (which apply to all international shipments) and Import Fees Deposits within the resellers Overseas shipping page.


The below items can be shipped to almost all destinations outside the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books that require special handling since they are extremely heavy (such as, multi-volume sets) cannot be shipped outside the U.S. Should this be the case, it'll be noted on the product detail page.

Returns & Replacements

The above mentioned terms (including, if applicable, terms regarding the Import Fee Deposit) also apply to the shipment of any replacement product which could be shipped if there's an issue with the shipment. If you happen to return a product to us, you'll be the exporter in the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers. For additional information please makes use of the "Contact Us" form page.

Customs, Duties, and Taxes

You will be responsible for assuring the product could be lawfully imported to your destination country. When ordering the recipient is the importer of record and must meet all rules in the destination country. Orders that are shipped to countries outside the United States could possibly be governed by import taxes, customs duties and charges levied from the destination country. The recipient of an internationally shipment could be governed by such import taxes, customs duties and costs, which are levied when a shipment reaches your country. Additional charges for customs clearance have to be borne by the recipient; we've no control of these charges and cannot predict whatever they may be. Customs policies vary widely from country to country; you need to contact your local customs office for further information. When customs clearance procedures are required, it can delays beyond our original delivery estimates.

 The greatest low at the best savings.